How it’s done at 2-1-1: United Way’s new community-services directory
When there's an immediate emergency, most of us are primed to call 911. When there's a looming problem with emergency potential, a growing number of WNC residents call 211, the United Way's community-services help line. The help line: Above, Keith Young works the phones at the United Way's 211 line, which fielded almost 50,000 calls … Read more